Whether you're building a new home, modifying an existing connection, or developing a subdivision, Powerco is here to guide you through the process. From standard network connections to custom designs for non-standard projects, we provide seamless, reliable energy solutions tailored to your needs. 

To connect, disconnect or modify your electricity connection you will need to submit an application through the Powerco Connect portal. We recommend that you engage with an electrician early to determine your connection needs. 

The process, timeframes and cost of your connection will depend on the following factors: 

  • Number of connections required
  • Whether a network supply point is available
  • Distance from the supply point
  • Connection requirements (how many phases/amps you require)
  • Current network capacity
  • Any property rights that need to be established e.g. an easement from your neighbour to install and maintain electricity assets 

 

Connection steps

Need help with your connection?

 

Enquire

  • Step 1

    Prepare and apply

    Consult your electrician, gather all required information and documents and submit the application via Powerco Connect – our connections portal. 
  • Step 2

    Review and assess

    Our team reviews the application, assesses the connection requirements and gets back to you within xx working days. 
  • Step 3

    Quote and offer

    Network ready 

    If your connection does not require any network design and/or construction, we will provide you with a fixed-price quote. See pricing schedule for details. 

    You will need to pay within xxx working days via bank transfer. 

     

    Network design & build 

    If your connection requires network design and build, we will provide you with a quote tailored to your connection needs. See pricing schedule for details. 

    You will need to pay a deposit to proceed within xxx working days via bank transfer. 

  • Step 4

    Design and construction

    Work is carried out by our contractors. This includes any infrastructure setup or upgrades required for your connection. 

    Once construction is complete and compliance is confirmed, your connection is ready for livening. 
  • Step 5

    Network connection

    We will arrange for a new ICP with the retailer. Once your electrician has provided a Certificate of Completion for the internal wiring they have done, we will arrange for the connection to be livened by Powerco or retailer contractor. 

New connection 

Request a new temporary or permanent connection on residential, commercial or industrial premises including: 

  • New individual connection
  • Temporary Builders Supply
  • New subdivision connection

 

What you will need

  • Property details – site address, Lot DP and/or parcel ID
  • Electrician details – their name and contact details; talk to your electrician before applying about the connection requirements
  • Electricity supply requirements – phases and amps to service your connection
  • Invoice payer details – contact details of the person or business who will pay for the connection project work
  • Electricity retailer – your selected electricity retailer if ICP/livening is required
  • Electricity bill payer details – contact details of the person or business who will pay the electricity bill

Start your application

Connection modification 

Request a change to an existing connection on residential, commercial or industrial premises including: 

  • Pillar relocation
  • Convert service cable from overhead to underground
  • Load group change
  • Increase or decrease the capacity of the existing supply (one-phase to three-phase or vice versa)
  • Permanent disconnection of the existing power supply
  • Create a separate ICP for the same property/split
  • Amalgamate multiple ICPs into one

 

What you will need 

  • Property details
  • Bill payer contact details – if there is a cost associated with this work, then the quote and invoice will be issued to this person
  • Electrician contact details
  • Will you require a new ICP?
  • Your chosen electricity retailer and your account number with that retailer
  • Electricity retail account holder contact details
  • For decommissions – need permission from landowner - separate 1–2 pager on decommissions? 

 

Start your application

 

FAQs